If you've been in email long enough, you'll feel every single one.
Nobody:
Email marketers at 2am:
Checking if that campaign hit spam
Boss: "Just send it to everyone"
Me: *screaming internally about list segmentation*
How it started: "We just need to send a few emails"
How it's going: 14 DNS records, 3 authentication protocols, and a warmup schedule
ESP dashboard: "99% delivered!"
Gmail: *laughs in Promotions tab*
Me: "We need to sunset inactive subscribers"
Marketing VP: "But that's 40% of our list!"
Me: "Exactly."
POV: You just learned that 'delivered' and 'inbox' are different things
The email looked perfect in Litmus
The email in Outlook 2019: complete chaos
"Can you just add a quick dynamic field?"
5 hours of nested conditional logic later
SPF record: 10 lookup limit
My SPF record: "Hold my includes"
Client: "Our emails are going to spam"
Me: "When did you last clean your list?"
Client: "What do you mean 'clean'?"
"We bought a list of 50,000 contacts"
Deliverability team: *starts updating resume*
DMARC set to p=none since 2019
Company: "We have DMARC!"
Sigil: "Do you though?"
Marketing: "Send it now!"
Deliverability: "The IP isn't warmed up"
Marketing: "What's warmup?"
Open rate: 85%
Apple Mail Privacy Protection: "You're welcome"
Therapist: "Blocklists can't hurt you"
Spamhaus: *enters chat*
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